+27 (18) 004 0015

Free shipping on oders over R 5000

FREQUENTY ASKED
QUESTIONS

Find answers to common questions about our products, shipping, installation, and more

HOW LONG DOES DELIVERY TAKE?

Standard delivery takes 3-5 business days to most areas in South Africa. Custom orders require an additional 3-5 business days for manufacturing before shipping. We ship via reliable courier services and provide tracking information once your order is dispatched.

Yes, we ship to all provinces in South Africa including major cities and rural areas. Free shipping is available on orders over R5000. For orders under R5000, a standard shipping fee applies based on your location.

Absolutely! Our seat covers come with detailed installation instructions and are designed for easy DIY installation. Most customers can install them in 30-60 minutes with basic tools. We also offer professional installation services at selected locations for an additional fee.

Yes! All our seat covers are custom-designed for specific vehicle makes and models. We offer precise fitment for popular South African 4x4s including Toyota Hilux, Ford Ranger, Nissan Navara, VW Amarok, Mitsubishi Triton, and Isuzu D-Max. Each cover is tailored to your vehicle's exact seat dimensions.

We offer a 30-day return policy for unused products in original packaging. Items must be in resaleable condition. Custom orders are final sale and cannot be returned unless there is a manufacturing defect. All products are covered by our comprehensive 2-year warranty.

We offer three premium material options: Heavy-duty canvas (waterproof and UV-resistant), genuine leather (luxury finish with durability), and neoprene (water-resistant with cushioning). All materials are specifically chosen to withstand South African conditions including heat, UV exposure, and moisture.

No, our seat covers are designed with airbag compatibility in mind. They feature specially designed seams that allow airbags to deploy properly in the event of an accident. Safety is our top priority, and all our covers meet required safety standards.

Canvas covers can be wiped down with a damp cloth and mild soap. For tougher stains, they can be machine washed on a gentle cycle. Leather covers should be cleaned with leather cleaner and conditioned regularly. Neoprene covers can be spot cleaned or hand washed. Detailed care instructions are included with each purchase.

Our 2-year warranty covers manufacturing defects, stitching issues, and material defects under normal use conditions. This includes seam separation, fabric tears (not caused by abuse), and hardware failures. The warranty does not cover damage from accidents, misuse, or normal wear and tear.

Yes! Once your order is dispatched, you'll receive an email with tracking information. You can use this tracking number to monitor your delivery progress through our courier partner's website. For custom orders, you'll also receive updates when manufacturing begins.

es, we offer professional installation services at selected locations in major cities including Johannesburg, Pretoria, Cape Town, and Durban. Installation typically takes 1-2 hours. Please contact us to schedule an appointment and check availability in your area.

We accept all major credit and debit cards (Visa, Mastercard, American Express), instant EFT, and bank transfers. All payments are processed securely through our encrypted payment gateway. For custom orders over R10,000, we also offer payment plan options.

Yes! All our seat covers offer water resistance. Canvas and neoprene options are fully waterproof and ideal for outdoor enthusiasts who need maximum protection from wet conditions, mud, and spills. Leather covers are water-resistant and can handle light moisture but should not be submerged.

Yes, we offer custom color options for an additional fee. Choose from a wide range of colors to match your vehicle's interior or personal style. Custom color orders require 7-10 business days for production. Contact our team to discuss your color preferences and see available options.

Yes, we offer competitive discounts for bulk orders and fleet purchases. If you need seat covers for 5 or more vehicles, please contact our sales team for a custom quote. We work with mining companies, rental fleets, and corporate clients across South Africa.

Still have questions?

Our friendly customer service team is here to help. Get in touch with us and we'll respond within 24 hours.